Privacy Policy – Content
Last Updated: May 2026
BUOYANT FINANCIAL, LLC (“we,” “our,” or “us”) provides this Privacy Policy to inform you of how we collect, share, and protect your personal information. This policy also comprehensively discloses how our branded mobile application (the “App”), developed and hosted by our vendor Orion Advisor Solutions, accesses, collects, uses, and shares user data.
1. Data We Access and Collect
We collect nonpublic personal information about you that is either provided to us by you or obtained by us with your authorization. Through our services and the App, we collect:
- Personal & Financial Data: Your name, Social Security Number, Date of Birth, account numbers
- Mobile Technical Data: Device identifiers, operating system versions, IP addresses, and app usage data needed for app functionality.
- Biometric Data: If you enable biometric login (FaceID/TouchID), authentication is handled locally by your device. We do not collect or store biometric data.
2. How We Use and Share Data
We share your information for everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.
- App Vendor Sharing: Our platform provider, Orion Advisor Solutions, processes and hosts your account data to provide the App’s functionality.
- We do not sell your personal data.
3. Secure Data Handling Procedures
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law, including computer safeguards and secured files and building.
- App Security: Our platform provider maintains administrative, technical, and physical safeguards reasonably designed to guard personal information from loss, misuse, or unauthorized access. They utilize commercially reasonable measures that comply with applicable laws and industry standards to secure and protect information transmitted via or stored through the App.
4. Developer Data Retention and Deletion Policy
- Retention: We retain personal information for as long as reasonably necessary for the purposes for which it was collected. Our vendor retains data for as long as required based on applicable legal and regulatory requirements, and may store it for longer periods as necessary to comply with regulatory, tax, accounting, or legal requirements.
- Deletion Requests: You may request the deletion of your App account and associated personal data by contacting our privacy point of contact below.
- Regulatory Exception: As a registered investment adviser, federal and state financial laws mandate that we retain certain books, logs, and records. App data deletion requests will be honored to the maximum extent permitted by these regulatory record-keeping requirements.
5. Privacy Point of Contact & Inquiries
To submit a data deletion request or ask questions regarding this policy, please contact us at:
- Entity: BUOYANT FINANCIAL, LLC
- Address: 2108 South Blvd., Suite 211, Charlotte, NC 28203
- Phone: (704) 879-5078
- Email: introductions@buoyantfinancial.com